Trust by inspectable boundaries

Agent-operated. Server-governed.

Coldrig gives an agent useful authority inside one account while keeping essential safety rules below the model layer. This is the current trust model—not a certification claim.

Control layers

Four boundaries that matter.

A trustworthy agent product cannot rely on a good prompt alone. Identity, separation between accounts, spend, and sending behavior need firm enforcement and human visibility.

01 / IDENTITY

One API key

The API key scopes MCP and API actions to one account. The full key is shown once, and Coldrig keeps only a hashed copy, never a readable one.

02 / SESSION

Browser session

You sign in to the dashboard with an emailed link or your API key. Your browser then holds an HTTP-only session, so page scripts do not routinely handle your key.

03 / POLICY

Server guardrails

Suppression, stop-on-reply, limits, idempotency, and health-based state transitions are service rules, not agent promises.

04 / ACCOUNTS

Scoped data paths

Every dashboard and tool request is checked against the signed-in account first. Customers do not share a sender reputation pool.

05 / OWNER

Visible control

The owner sees health, campaigns, replies, setup, and billing projections. Self-serve billing (Stripe live mode) is active — $49 a month covers the first 3 mailboxes and each extra mailbox is $5 a month — and every real purchase is recorded against a monthly spending limit on the supplier account as it runs, and unusual spend goes to a support check.

06 / DISCLOSURE

No hidden claims

A lost API key cannot be read back, and there is no compliance certification claim.

Your responsibilities

Secure the credential. Govern the agent.

  • Keep your API key out of source controlUse a password manager or client-level secret environment.
  • Review tool accessInspect the 34 available tools before approving write actions.
  • Try test mode firstTest mode has no card on file, cannot spend, and cannot send — try out failure handling and repeated requests there before you go live. Your API key stays the same when you go live.
  • Rotate after suspected exposureAPI keys are not recoverable in plaintext. You can rotate yours yourself: open Settings in the dashboard and choose Rotate API key. The old key stops working immediately and every dashboard session is signed out.
Responsible disclosure

Report privately.

Email security@coldrig.dev with impact, reproduction steps, and a safe proof. Do not access other customers' accounts, run destructive tests, or include live secrets. We do not publish a bounty or guaranteed response SLA. If that address bounces, open a minimal, non-sensitive GitHub issue asking for a private contact path.