A clear route to Coldrig support

Support without the maze.

Choose the path that matches the problem. Include your account ID when it is safe to do so—but never email your API key.

PRODUCT

Setup, MCP connection, dashboard, or test-mode behavior.

ACCESS

An API key cannot be read back. Review the recovery and rotation path.

SAFETY

Report a suspected vulnerability privately.

RECIPIENT

Send the sender address, message headers, and why you are concerned. Do not forward sensitive content you do not need to share.

Before emailing

Fast answers, in the open.

Is the service up?Check the public status page and live API health endpoint.
How do I connect an agent?Use the client-specific setup guide.
What happens after a reply?See the reply lifecycle, including current polling limitations.
Billing, cancel, or a lost API key?See Billing and account in the FAQ.
Can I use my existing domain?Read the domain-risk explainer before deciding.